Frequently Asked Questions

Opening an account

  • Individuals

Any individual of legal age, regardless of nationality, whether currently residing in the Philippines or abroad, with valid IDs and has a bank account, and who can comply with other requirements may open an account with HDI Securities, Inc.

For non-resident foreign nationals, please contact our Back Office at iConnect@hdisecurities.com for acceptable types of IDs.

  • Corporation

Any legitimate Corporation may open an account with HDI Securities, Inc. subject to its compliance in submitting the required documents.

For foreign corporations, please contact our Back Office at iConnect@hdisecurities.com for registration requirements.

  • To open an account, download and fill up the Online Application Kit.
  • Fill out the Customer Account Information Form (CAIF) completely.
  • Print the form, affix your signature on the CAIF and signature cards.
  • Submit your requirements to:

HDI Securities, Inc. Unit 2305A The Orient Square F. Ortigas Jr. Road, Ortigas Centre, Pasig City 1605 Philippines

  • Wait for the e-mail confirmation from HDI Securities, Inc. approving your application.
  • NOTE:DO NOT send funds until HDI Securities, Inc. sends you an email confirming your account has been opened.
  1. Customer Account Information Form (CAIF)
  2. Online Trading Agreement
  3. Specimen Signature Cards (2 copies)
  4. Photocopy of two (2) valid IDs with picture and signature
  5. Proof of billing (credit card or utility bill) Note: Name, address and date should be indicated in the


Additional Notes and Requirements:

Filipino citizens:

  1. Photo and signature on the ID should be clear
  2. Proof of billing

Resident Foreigners:

  1. Photo and signature on the ID should be clear
  2. Alien Certificate of Registration (ACR)/Immigrant Certificate of Registration or Business Certificate or

Work Permit from (DOLE)

  1. Proof of billing

Non-Resident Foreigners:

  1. Photocopy or scanned copy of a Government- Issued Valid ID Note: Photo and signature on the ID

should be clear

  1. IDs should be authenticated by the Philippine Embassy or Consulate where the account holder is


  1. Proof of Income certified by the employer
  2. Proof of billing

List of Valid Government ID’s

1. Philippine Passport or Foreign Passport
2. Driver’s License
3. Professional Regulations Commission (PRC) ID
4. National Bureau of Investigation (NBI) Clearance
5. Police clearance
6. Postal ID
7. Voter’s ID
8. Barangay certification
9. Government Service Insurance System (GSIS)
10. Social Security System (SSS) card
11. Overseas Workers Welfare Administration (OWWA) ID
12. OFW ID
13. Seaman’s Book
14. Alien Certificate of Registration (ACR)/Immigrant Certification of Registration
15. Government Office and GOCC ID e.g. Armed Forces of the Philippines (AFP ID), Home Development Mutual Fund (HDMF ID)
16. Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
17. Department of Social Welfare and Development (DSWD) Certification
18. Major Credit Cards
19. Bureau of Internal Revenue (BIR) Taxpayer’s ID
20. Firearms License
21. National ID
22. Work Permit
23. Diplomat ID
24. Philippine Leisure and Retirement Authority (PLRA) ID
25. Company IDs issued by private entities or institutions registered with or supervised or regulated
either by the BSP, SEC or IC.
26. Philhealth Card
27. Immigrant Certificate of Registration
28. Other valid IDs issued by the Government and its instrumentalities e.g. DTI

Trading and funding

You can start trading after the initial deposit to fund your account has been received and cleared.

This may take 1 to 3 banking days. When funds are cleared, an email confirmation will be sent to your given email address.

Confirmation of the initial deposit will also include your assigned user name and initial password.

You can buy or sell any stock listed in the Philippine Stock Exchange (PSE).

To open an account, an initial investment of at least P25,000.00 is required.

There are a number of ways you can fund your online account:


Make a direct deposit to the HDI Securities, Inc. savings account at the following bank:

  • Account Name: HDI Securities, Inc.
  • Account No.: 003430209174
  • Name of Bank: Banco de Oro
  • Branch: BDO- Ortigas Exchange Road Branch

You can make your check deposit at our office from 9:30 a.m. to 3:00 pm, Mondays through Fridays.

Deposits received after 12:00 noon is considered a deposit for the next banking day.

Our office address:

  • HDI Securities Inc.

Unit 2305A, The Orient Square F. Ortigas Jr. Road, Ortigas Centre, Pasig City 1605 Philippines

  • Telephone Number/s:

Head Office: (02) 8687-7955 to 56


If you are based outside the Philippines, you can wire funds to HDI Securities, Inc. to this account:

  • Account Name: HDI Securities, Inc.
  • Account No.: 003430209174
  • Name of Bank: Banco de Oro
  • Branch: BDO- Ortigas Exchange Road Branch
  • Swift Code: BNORPHMM

NOTE: Please send HDI Securities, Inc. a copy of the deposit slip via fax at (632) 79106189 or a scanned copy or image attached to an email at funds@hdisecurities.com.

Your deposit will be credited to your account within 1 to 3 banking days after it has been cleared.

HDI Securities, Inc. online trading requires that you have a cash balance before you can post a buy order.

The number of shares you can buy depend on your available cash balance and the price of the shares you will purchase.

Yes, the proceeds can be used immediately to place a buy order. There is no need to wait for a three (3) clearing days to use the funds. The available cash balance will be indicated in the “Balance” tab of the trading console.

Yes, orders can be placed during Off-Trading Hours. Off-Trading Hours is the time when the Exchange is closed. Orders may be placed during weekends and holidays as well.

Yes. You can call our Help Desk at (02) 86877955 to 56 and ask for assistance in posting your order.

Please note your identity will be subject to a verification process before any order can be taken.

  • Withdrawals can be made by filling up the Cash Withdrawal Form that can be found at the Forms tab at our home page. Fill-up the form and affix your signature and send it via fax to (632) 89106189 or send a scanned copy or image to withdrawals@hdisecurities.com.
  • Cut-off for receiving Cash Withdrawal Form is at 11:00 a.m. Cash withdrawal request received after cut-off time will be considered received next trading day.
  • Cash withdrawal will be deposited to customer’s bank account at T+3, or three (3) days after withdrawal request is received.
  • Proceeds from a sell transaction can be withdrawn in three (3) days after transaction date. Cash withdrawal request can be made on transaction date, but this will be delivered to customer by way of deposit or pick-up at T+3.
  • A cash balance that is unused for over three (3) banking days can be withdrawn anytime upon the request of the client. Signed withdrawal form must be forwarded to HDI on or before 11am. Requested amount will be deposited to your account after (2) trading days upon receipt of the request form.

NOTE: For those who choose to pick-up their withdrawal request, be advised HDI Securities, Inc. only issues a crossed check payable to name of the customer.

NOTE: For those who choose to pick-up their withdrawal request, be advised HDI Securities, Inc. only issues a crossed-check payable to name of the customer.

Fees and other Charges

  • Stockbroker’s Commission:
  • For online buy/sell commission is at 0.25% of the Gross Trade Amount*, or a minimum of Php100.00 whichever is higher.
    • VAT – Value Added Tax:

    VAT is a law mandated tax of 12% on the commission.

    • Clearing Fee (Securities Clearing Corporation of the Philippines or SCCP Fee):

    Clearing fee is0.01% on the Gross Trade Amount*.

    • Transaction Fee (PSE Transaction Fee):

    Transaction fee is 0.05% of the Gross Trade Amount*.

    • Sales Tax:

    For sell transactions, Sales Tax is 0.6% on the Gross Trade Amount*. Please note that this tax is charged even if the transaction resulted in a loss.

    *Gross Trade Amount = Number of shares x Price per share

A monthly maintenance fee of Php155.00 is charged to every trading account. However in lieu of HDI Group of Companies 30th Anniversary, this fee will be reduced to 80.00PHP for being grateful of the 30 years of client trust.

NOTE: This is a pass-on fee from the Philippines Stock Exchange (PSE). The PSE has proprietary rights on the PSE TradeEx. PSE TradeEx is the online platform used by HDISI for its online trading.

For other concerns not covered in this FAQ, please email us at iConnect@hdisecurities.com.

PSE Trading Hours and Schedule

8:45 am – National Anthem
9:00 am – Pre-Open Auction Period
9:15 am – Pre-Open No-Cancel Period
9:30 am – Opening Period – Continuous Trading
12:00 nn – Market Recess
1:30 pm – Continuous Trading
3:15 pm – Pre-Close Auction Period
3:18 pm – Pre-Close No-Cancel Period
3:20 pm – Closing Period – Run-off/Trading-at-last
3:30 pm – Market CloseIndividual Accounts